Terms of service

Terms of Service

By visiting or shopping at DOORestore.com, you agree to the following terms and conditions. Please read them carefully.

Copyright

All content included on this site—such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software—is the property of DOORestore or its content suppliers and is protected by U.S. and international copyright laws.

The compilation of all content on this site is the exclusive property of DOORestore and is similarly protected. All software used on this site is the property of DOORestore or its software suppliers.

Disclaimer of Warranties and Limitation of Liability

This site is provided on an "as is" and "as available" basis. DOORestore makes no representations or warranties, express or implied, about the operation of the site or the information, content, materials, or products included.

By using this site, you agree that your use is at your own risk.

To the full extent permitted by law, DOORestore disclaims all warranties, including but not limited to:

  • Implied warranties of merchantability

  • Fitness for a particular purpose

  • Non-infringement

DOORestore does not guarantee that the site, its servers, or any email sent from DOORestore are free from viruses or harmful components. DOORestore is not liable for damages of any kind arising from the use of this site, including:

  • Direct or indirect damages

  • Incidental or punitive damages

  • Consequential damages

Note: Some states do not allow certain limitations or exclusions. If these laws apply to you, some of the above may not apply.

Shipping & Order Fulfillment

  • All products ship from Riverside, California.

  • Orders typically ship within 24 to 48 hours after processing. Some orders may take longer.

  • You will receive an email with order status and tracking once your order ships.

Shipping Rates

  • FedEx Ground rates apply to continental U.S. only

  • Orders to Hawaii and Alaska may incur additional fees. A representative will contact you with shipping costs.

  • International and overseas shipping is available and will be quoted separately.

Backordered Items

If an item is backordered, a DOORestore representative will contact you with an estimated availability date.

Payment

Your card is authorized at the time of purchase but not charged until items ship.

Returns & Exchanges

Before opening your order:

  • Inspect all packaging for signs of damage.

  • If the parcel is damaged, have the carrier document it at delivery.

  • Check the item(s) for visual defects or incorrect products.

  • If you ordered multiples, open only one to confirm satisfaction.

If You Need to Return an Item:

  • Contact us and fill out a Return Authorization Request within 5 days of receiving your order.

  • Items must be in new, unused condition and in original packaging.

  • A 20% service charge may apply to returns initiated within the first 5 days.

  • After 5 days, a 20%–30% restocking fee may be applied.

  • Opened, used, or marked items will be rejected for return.

  • Returns without prior authorization may result in delays or denial.

  • Customer is responsible for return shipping on orders placed in error.

Return Exemptions

  • All returns are inspected upon arrival.

  • Items used, opened, or improperly packaged may incur up to a 50% restocking fee or may be denied.

  • Original shipping charges are non-refundable.

  • Refunds will be issued to the original form of payment.

To request a return or ask questions, email us at info@DOORestore.com or call 1-951-275-6894.

Questions?

If you have questions regarding any of these policies, please contact us:

📧 Email: info@DOORestore.com
📞 Phone: 1-951-866-0675